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Contact us

By phone

Opt out enquiries

0300 303 2094

Dedicated telephone line for enquiries relating to the change in the law around organ donation.

Hours of operation

  • Monday – Friday 8am - 8pm 
  • Saturday and Sunday 8am - 4pm

Text relay number: 18001 0300 1232323 (24/7)

Text chat, please SMS: 07860 034343 (24/7)

General enquiries

0300 123 23 23

To use text relay, please dial: 18001 0300 1232323

To use text chat, please SMS: 07860 034343

Hours of operation

  • 24 hours a day, 7 days a week

By email

Opt out enquiries

OptOutEnquiries@nhsbt.nhs.uk

For enquiries relating to the changes in the law around organ donation.

General enquiries

Enquiries@nhsbt.nhs.uk

For all general enquiries.

 

Website enquiries

Webmaster@nhsbt.nhs.uk

For technical enquiries, comments, errors or accessibility problems with this website.

Complaints and compliments

Complaintsandcompliments@nhsbt.nhs.uk

For complaints and compliments.

By post

NHS Blood and Transplant
Organ Donation and Transplantation Directorate
Fox Den Road
Stoke Gifford
BRISTOL
BS34 8RR

Media enquiries

General media enquiries

Email: pressoffice@nhsbt.nhs.uk 
Phone: 01923 367600 (09:00 to 17:00 Monday to Friday)

For media and public relations enquiries.

Urgent media enquiries

Phone: 0117 969 2444

For urgent, out-of-hours media enquiries.

Student research projects

Due to the large volume of media enquiries we receive, we are not able to help students with research or other projects. Our website provides comprehensive information about organ donation and transplantation. Further expert support and resources are available on our Organ Donation and Transplantation Clinical website.