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Contact us

By phone

Opt out enquiries

0300 303 2094

Dedicated telephone line for enquiries relating to the change in the law around organ donation.

Hours of operation

  • Monday – Friday 8am - 8pm 
  • Saturday and Sunday 8am - 4pm

Text chat, please SMS: 07860 034343 (24/7)


General enquiries

0300 123 23 23

To use text chat, please SMS: 07860 034343

Hours of operation

  • 24 hours a day, 7 days a week

To use text relay, please dial: 18001 0300 1232323

Text relay is a free independent service provided by BT and operated by Relay UK.

Visit the Relay UK website to find out more about this service and its operating hours.

Tissue donation

To refer a tissue donor, please call the Tissues National Referral Centre:

0800 432 0559

By email

Opt out enquiries


For enquiries relating to the changes in the law around organ donation.

General enquiries


For all general enquiries.


Website enquiries


For technical enquiries, comments, errors or accessibility problems with this website.

Complaints and compliments


For complaints and compliments.

By post

NHS Blood and Transplant
Organ Donation and Transplantation Directorate
Fox Den Road
Stoke Gifford
BS34 8RR

Media enquiries

General media enquiries

Email: pressoffice@nhsbt.nhs.uk 
Phone: 01923 367600 (available 24/7)

For media and public relations enquiries.

Student research projects

Due to the large volume of media enquiries we receive, we are not able to help students with research or other projects. Our website provides comprehensive information about organ donation and transplantation. Further expert support and resources are available on our Organ Donation and Transplantation Clinical website.